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As high-level vision, the KLIOLab has rationalised the 49 different services, offered to/provided by both the partners and the end-users, in three sectors (Information, Resources, Support), each of them divided into three macro-areas. The following table provides, at a glance, the scope and interaction of the services:

Sector and description

Macro-area and description

info Information: this category aggregates the exchange and management of the informa- tion. One-way, double-way, synchronous, a-synchronous. Management through networking and different access level to the DataBase Communication: events, promotions, website, brochures. These are provided by the Living Lab STAFF.
Networking: DB, Forum, mail-list, social matching, round-tables. These are mostly provided by the Living Lab STAFF.
Reporting: LL documents, projects and initiatives reports. These are provided by the Living Lab STAFF.
risorse Resources: it relates to the exchange and management of resources for LL functioning and added-value creation. The partners are mostly involved, the methodology is the OpenInnovation, the 3 areas cover scope of sharing. Cooperation: participation in innovation initiatives, projects, etc. These are provided BY the partners.
Training: seminars to end-users/students and to partners about technologies. Coordinated by the LL but provided BY the partners.
Resources sharing: people, staff, laboratories, softwares in cloud, physical spaces. These are provided BY the partners.
support Support: it collects the actions made by the LL towards its members. Economic, methods, knowledge, recognition of the best-out-of-the-best. This category provides the ‘reason why’ participating at the living lab. Funding: access to public and private financial instruments. These are provided by the Living Lab STAFF.
Mentoring: transfer of best practices, guidelines for innovation, team building. These are provided by the partners.
Awarding: internal bids, certifications, prizes. These are mostly provided by the Living Lab STAFF.